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Review: Bymark Restaurant
Location
Toronto, Canada
Cuisine
Creative Continental
Price
$$$$
Date
November 2021
Rating
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6 Comments
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I love fine dining and enjoyed your review. The bread that came with Buratta cheese does really look burnt. Unacceptable in any restaurant and especially that level. Why didn’t you ask to replace it instead of consuming that harsh bitter piece of bread?
Two suggestions. Would be nice to add a wine review to describe the restaurant experience as a whole. What wine did you choose for your dish and why? And my second suggestion is how to communicate with restaurant staff so you get the best service possible. I appreciate that kind of advice in Ricky’s articles – because it works.
Hey Margot, thanks for commenting! Good question, I am not sure why I didn’t ask them to replace the bread – in hindsight I should have.
That is a great suggestion, moving forward I’ll be sure to add in a section where I review the wine I enjoyed with my meal and why I selected it.
To answer your last question, I think it comes down to communication. I always like to call or email ahead of my reservation date and start building some rapport with the staff, and ask them to make notations on my reservation about any special occasions that bring me into their venue. You don’t need to be celebrating a birthday or anniversary, in-fact 99% of the reservations I make I let them know that I am coming in to celebrate a personal achievement or milestone and that seems to do the trick in having them go the extra mile to make my evening special.
Similarly to Ricky’s ‘Suite Talking’ method, I find that simply introducing your self and sharing your excitement can lead to an overall better experience as more often than not they will match your energy.
Also surprised to see this as a 4 star. My partner and I were extremely disappointed with both the food (burger, chicken, and an app), and service.
Though, as Paulk mentioned, we’re usually disappointed with service in Toronto relative to other places (the best being the Middle East, the worst being South America).
Hey Nick, thanks for leaving a comment.
I am in total agreement with you about Toronto’s over all service standards being significantly lower when compared to other cities like London and Hong Kong. My partner Nicole also felt that the restaurant as a whole was underwhelming when compared to other restaurants we have been too – and I would tend to agree.
But, my goal is to compare apples to apples, and when thinking about comparable restaurants in Toronto I feel my experience at Bymark was pleasent enough to warrant 4-stars.
It’s an interesting review. My wife, son and I took my sister and brother in law out to the Bymark last month, which was pretty exciting for us as it was the first fine dining experience in a long time. We had been to other McEwan restaurants over the last few years and were pleased with the food and ambiance. We also had that $175 Amex dining credit to burn, and Bymark was one of the listed restaurants in Hogtown, conveniently located to our condo suite at One King West Hotel, so we could hoof it there using the Path system (that was eerily deserted) in a few minutes .
Well, unfortunately our experience was not the best. We had appetizers that were very good, can’t exactly remember what be it ended up being the highlight. The mains we had were the duck breast, which was tough and chewy. Desert was Ok but I’ve had better.
Service was Ok. They kept checking to make sure we were happy (and how many actual patrons complain? – we didn’t), but again they were slow in clearing plates and the space between courses was inordinately long.
Two things that may have contributed to that service lag – 1) Toronto restaurants just opened up to full capacity, perhaps understaffed? 2) the McEwan Group is currently in bankruptcy – it I were staff there, I might look for another job incase the place closed down “in the middle of the night” and left everyone stuck.
So, overall, would use our hard earned money elsewhere.
Completely agree on the service side, I feel with even just one more team member on the floor things would have been better.
I wouldn’t rush back to Bymark but I can definitely see my self again there in the future, if they survive.