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Big Changes to Aeroplan Awards (Book Your Mini-RTWs Now!)
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Hi Rick,
I talked to aeroplan on the [phone for th following
route : YUL- (VCE-MXP) (open jaw) – SIN – HAN (dest) – ICN – PEK
The agent said my open jaw is considered as 2 stops therefore I cannot go to HAN.
According to your article , we are allowed to have 1 destination and 1 stopover OR one open jaw.
I post me question on reddit : https://www.reddit.com/r/churningcanada/comments/eree7t/weekly_awardtravel_discussion_rchurningcanada/ff7ps7o/?context=3
and got mixed responses. One of the person said "open jaw must be either an origin or destination open-jaw"
I am now not sure about the rules now !!!
could you confirm about the open jaw that cunt as 2 stop ?
Thanks Rick !
Hi Yves,
The new rules are
a) a stop over and destination, or vice versa destination and then a stopover
OR
b) an open jaw.
Basically you can stop in 2 places greater than 24 hours.
In your case you are wanting to do a open jaw from MXP to SIN and then also HAN. That would be 3 places greater than 24 hours which is not allowed.
Also regarding your open jaw, I am pretty sure it has to be in the same geographical location. By that I mean you cannot have 1 part of the open jaw in Europe and the other in Asia, ie MXP//SIN open jaw I believe is against the rules
I’m planning a mini-RTW, and I have a segment from South America (Santiago or Buenos Aires to Munich. But Munich doesn’t appear in the list of destination cities on Aeroplan. In fact a lot of cities that are serviced by SA partners don’t seem to be searchable on Aeroplan. Should I be using another tool, like ExpertFlyer or award.flights? Your guide to booking a mini-RTW doesn’t seem to cover this specific issue.
I don’t understand how Munich isn’t showing up for you. On my Aeroplan, when I enter "MUC" I can select Munich pretty easily.
My mistake, something was wrong with my browser. It’s working now.
Lots of reports emerging that agents are saying changes after Sept. 1 will not honour the old rules but instead be forced into new limitations. Can you please elaborate on what you were told about this? Thanks!
An Air Canada spokesperson confirmed this, so such words from an agent should be met with an escalation to their supervisor.
How does canceling a reward flight work? Do you get all your points back plus the fees you paid minus the $125 cancellation fee on any reward ticket as long as it is not within 2 hours of your flight?
From reading the changes I cant see any downside with sticking to my original plan of booking 2 miniRTW prior to June 2020 for travel between July 2020-June 2021 in case of the devaluation of aeroplan. Is that still the case?
And yes I am planning 2 miniRTW bookings prior to Sept 1, 2019. It is too bad that I cant book a Sept/Oct 2020 trip with the pre-Sept 2, 2019 rules. Oh well we all know there would be some not so nice changes.
Yes, if you cancel, you’ll pay the cancellation fee and then you’ll get all the miles redeposited.
You can still book your trips prior to June 2020 for travel up to June 2021, but you’ll only be able to have one stopover or one open-jaw on it, due to the Sep 2019 rule change.
Ricky, thank you for your blog! Because of your info I became enlightened to the Mini-RTW. I discovered that instead of choosing between family in Europe or friends in Australia, why not both? Plus Asia and Africa to boot! Just incredible. Cheers to you!
AC is also in preparations to transfer reservation system from its current quite antiquated system in early 90’s.
Wow Philip, that is really scary. Maybe Aeroplan has a lot of inexperienced
agents in place before switching to a purely computer driven model.
Hey John,
My advice to you would be to hang up and call again if you encounter such an agent. The last agent I spoke to was extremely helpful and I basically just gave him the exact flights I wanted and he put them into system and validated them. He also confirmed the 24 hour layover rule was still in place, something the second agent had no clue about. She insisted I take the earliest available flight and seem confused why I would want to stay in Shanghai for the night. My experience in the past 10 years with the call centre has been mostly positive so I was just a little annoyed with my recent calls, but Aeroplan is still a great program if you understand the rules and don’t blindly listen to what some clueless agent says.
I just wanted to share my recent experience with calling Aeroplan. First agent flat out said two stopovers were no longer available and was quite rude about it. I did not know about the rule changes at the time as it had only been a day. Looked it up and realized changes only came into effect in September. I called again and was told by a second agent that two stopovers were being discouraged by management. She finally agreed to look up my flights but then claimed she could not do multi city searches so I hung up. Finally, I called a third time and had all my flights properly booked by a very helpful and experienced agent. So don’t give up if the first agents you call are clueless to the new rules!
Can I "secure" my mini-rtw by say booking Europe economy for now, and then change it to include my other stops down the road?
Also, can we push the dates back? (ie. I book now for July 2020, I call in Feb 2020 and tell them to push July 2020 to July 2021?)
Yes you can, you pay a $100 change fee per way, per ticket.
No you cannot. If you book today, the entire trip must be completed within a year of the ticket creation date, so you cannot push it out beyond July 2020.
Can you clarify "…you pay a $100 change fee per way, per ticket….". I am unclear how that would work.
Lets say you have booked the following original itinerary
YYZ-YUL-ZRH (stopover 1)
ZRH-IST-SIN (destination)
SIN-TPE-NRT (stopover 2)
NRT-EWR-YYZ (back home)
Now you decide to change 1 of the stopovers or destinations. Does that mean your change fee would be $100?
If you decide to change a stopover and a destination, would that mean the change fee is $200?
Or would it just be $100 and you can change anything as much as you like, or $300 if you want to change both stopovers and destination?
Thanks
Exactly as Alice said.
Origin point to destination is one way. So, YYZ-YUL-ZRH-IST-SIN is one way. SIN-TPE-NRT-EWR-YYZ is the other one way. So you can change anything as much as you like between YYZ-SIN (or SIN-YYZ) and it will cost you $100 plus tax. Per ticket pretty much means per person since anyone over 2 years old is assigned their own ticket number.
Do note, it costs you $100 each time you call and make a change. So if today you decide to change a flight, that is $100, tomorrow you see something else and want to make a change, it is another $100.
Do also note, if a flight got cancelled or flight time is changed by the airline (i.e. it is now leaving later making it impossible to meet your next flight), you can change for free. You can usually change it to anything that is available on AP. So always check your itinerary from time to time!
Thank you
I don’t have enough points for a mini-rtw yet, but do you think this would work?
I don’t see where you’re getting the fact that Aeroplan allows you to book trips with Points + Cash? Unless you’re referring to buying extra miles at the time of purchase, which is a terrible value.
The best way to "secure" a Mini-RTW before September 1 if you don’t have the miles would be to book something like a Europe 1 round-trip in economy class for 60k miles first, and then change to a bigger redemption in say business class when you’ve actually earned the miles.
Yeah that’s what I was referring to. I know it’s terrible value, but if you get a refund it shouldn’t matter
Your way sounds better though, thanks
I don’t know if you get a refund of the cash to purchase the miles. I understood those purchases to be final. Should double check that with Aeroplan.
Change fees doesn’t allow to "replace" miles as far as I know. So your way requires to cancel and re-book, meaning the original ticket is gone and the re-booked ticket would be created on the date you re-book, which would subject you to the new rules if re-booked after Sep 1.
Further to Ricky’s post, you should also be able to change to a bigger redemption say, Europe and extended to Australia after you have the required points. You just need to pay the points difference (110 to 160). This is of course subject to flight reward availability, travel to be completed within a year of booking date, and you would pay $100 change fee per way. Plan ahead.
Are you allowed a stopover on a one-way ticket? if so, why not just book 2 one-ways?
You are not allowed stopovers on a oneway ticket.
I’m pretty fricken happy that we booked our mini-RTW trip last Aug due to all the ambiguities around the whole Aeroplan/Air Canada situation. We just completed our trip 2 weeks ago and it was probably one of, if not the most memorable trips of our lives. We were hoping to save up enough points in a couple years to do another. Here’s hoping that these changes are only temporary.
I think what they mean here is if your travel starts and end in one continent, you are not allowed a stopover ie. travel from Taiwan to Beijing return, you cannot arrange a stopover in Tokyo but you can go Taiwan to Beijing to Tokyo (open jaw) and return to Taiwan on your own. At least that is the way I read it.
The exception is North America where the old rule still stands.
Is it possible to book on economy first for your mini-RTW if you don’t have enough points before this comes to effect and then change them into biz class at a later date when you accumulate enough points and just pay the rebooking and other fees?
Great question. When I called Aeroplan to ask about changes, they said "if it’s ticketed before [September 1] then we have to honour the old rules". So I imagine the answer is more likely yes than no.
But it’s probably worth a call to double-check, as in "can you confirm that the old rules still apply even if we need to change the class of service?"
Called AP earlier regarding this question, they said it’s doable. You have to pay $100 rebooking fee each way per ticket and any additional taxes plus the needed points for the class of service upgrade.
Perfect!
I’ve been saving for the true around the world, how come you’ve mentioned that those wont be missed?
I suppose because I haven’t heard of anyone actually booking one of these, since the Mini-RTW is so much more attainable. But if you’re shooting for a "true" RTW then you’ll definitely want to book it before September 1!
As always thanks for the detailed analysis. For me the scary part is not the modification of RTW trip (although I have used the stop over and open jaw once). It’s the risk of the having the new system they are building to redeem on their metal (with the taxes that come with it) instead of calling the Aeroplan center and feeding the agent the individual segments we found.
Thanks Ricky! The cancellation changes are great for our upcoming trip since we booked 11.5 months out. One small typo in the Refund Section (last sentence). Should be two hours, not two days.
It will be interesting to see if there will be any changes to the MPM.
Thanks for catching that!
I don’t think AC has any need to add restrictions to the MPM. If 0.3% of award tickets are taking advantage of the 2 stopovers, I can only imagine what infinitesimal fraction is taking advantage of maximizing the routings. But who knows…
You make no mention of the fact that the 1 stopover allowed has to be in a different continent from your destination continent.
I don’t know where you’re getting that from.
Literally from the very same AP link you put on your blog it says:
""Please note that, as today, for travel within the same continent (except for travel wholly within North America*), one open jaw is permitted but stopovers are not permitted." I believe they are referring to this, straight from Aeroplan’s website."
That’s referring to this item within the Flight Rewards Terms & Conditions, which has always been the case:
28.4. Intracontinental travel (travel within the same continent) except for travel within Canada/Continental USA, or between Canada/Cont. USA and Hawaii/Puerto Rico/Mexico/Central America/Caribbean: Stopovers are not permitted. One open jaw is permitted.
Thanks for the clarification, I stand corrected!
I think Sam is referring to this on AP site:
Please note that, as today, for travel within the same continent (except for travel wholly within North America*), one open jaw is permitted but stopovers are not permitted.
So, does this mean I can’t go to Hong Kong as a stopover and Bali as my destination in a single trip?
If you’re flying from North America to Hong Kong and Bali, that isn’t "travel within the same continent".
If your whole trip is within Asia, then no you can’t do that. But this has always been the case – the paragraph even clarifies that with "as today".
The odd thing is, that with my most recent Aeroplan mini-RTW redemption for this coming September 2019, I have my point of return and 2 stopovers all in Europe 2. So perhaps doing something like that won’t work anymore as of today?
From what I’m reading it should still work. The same continent rule applies if your departure and destination are the same. If you left from North America then just by heading to Europe you get a stopover, let alone a mini-RTW.
Ah thanks Ricky, false alarm then. Moving on….
depends on whether you’re departure from asia..I guess
"Please note that, as today, for travel within the same continent (except for travel wholly within North America*), one open jaw is permitted but stopovers are not permitted." I believe they are referring to this, straight from Aeroplan’s website.
The reason of such trip called "mini-RTW" is that we are travelling across the continents, isn’t it….